Privacy Policy

Effective Date: 5 April 2026  |  Last Reviewed: April 2026

1. Data Controller

Your personal data is collected and processed by:

• Name: Marvin Lee
• CEA Licence: R046953C
• Agency: ERA Realty Network Pte Ltd (Agency Licence L3002382K)
• Contact: [email protected]  |  +65 8444 5555

2. Personal Data We Collect

When you submit an enquiry form on this website, we may collect:

• Full name
• Email address
• Phone / WhatsApp number
• Buyer type (own use / investment / company)
• Any message or enquiry details you voluntarily provide

We do not collect sensitive personal data (e.g., NRIC, financial account details, health information) through this website.

3. Purpose of Collection

Your personal data is collected for the following purposes:

• To respond to your property enquiry regarding Woods Square
• To provide you with relevant information, brochures, or investor packs you have requested
• To arrange viewings, calls, or meetings at your request
• To send you property-related updates on Woods Square, where you have given consent
• To comply with applicable laws and regulatory requirements (e.g., Council for Estate Agencies rules)

4. Consent

By submitting the enquiry form on this website, you:

• Consent to the collection, use, and disclosure of your personal data for the purposes described above
• Acknowledge that you are providing your data voluntarily

You may withdraw your consent at any time by contacting us at [email protected]. Withdrawal of consent will not affect the lawfulness of any processing based on consent before its withdrawal.

5. Disclosure of Personal Data

We do not sell, rent, or trade your personal data to third parties. Your data may be disclosed to:

• ERA Realty Network Pte Ltd, as the appointing estate agency, for administrative and compliance purposes
• Our form processing service provider (Formspree Inc., USA) solely to transmit your submitted enquiry to us — governed by their Privacy Policy
• Authorities or regulatory bodies where required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for a period of two (2) years from the date of collection, after which it will be securely deleted or anonymised.

7. Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Form submissions are transmitted over encrypted (HTTPS/TLS) connections.

8. Access, Correction, and Withdrawal

Under the PDPA, you have the right to:

• Access your personal data held by us
• Correct any inaccuracy in your personal data
• Withdraw your consent to the processing of your personal data

To exercise any of these rights, please contact us in writing at [email protected]. We will respond within 30 days of receipt of your request.

9. Do Not Call (DNC) Registry

By providing your Singapore phone number and submitting the enquiry form, you consent to being contacted by telephone, SMS, or messaging app (including WhatsApp) for the purposes set out in Section 3 of this Policy, notwithstanding any registration on the Singapore Do Not Call (DNC) Registry.

10. Cookies and Analytics

This website may use cookies and third-party analytics services (including Google Analytics 4 and Meta Pixel) to understand how visitors interact with the site. These tools may collect anonymous usage data such as pages visited, time on site, and referring URLs. They do not identify you personally unless you submit an enquiry form.

You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. You may manage Meta ad preferences at facebook.com/adpreferences.

11. Third-Party Links

This website contains links to third-party websites (e.g., URA, LTA, Knight Frank). This Privacy Policy applies only to this website. We are not responsible for the privacy practices of third-party sites and recommend you review their respective policies.

12. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website after any changes constitutes acceptance of the revised policy.

13. Contact Us

For any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact:

• Marvin Lee, CEA R046953C
• ERA Realty Network Pte Ltd
• Email: [email protected]
• Phone / WhatsApp: +65 8444 5555

You may also contact the Personal Data Protection Commission (PDPC) if you believe your personal data has been mishandled.